Check your confirmation email
Search your inbox for Knytra or Shopify. The order confirmation contains your order number and any account access link Shopify provides.
Pre-order tracking
TRACK YOUR PRE-ORDER
Use your order confirmation email to view updates, or contact Knytra support with your order number and registered email or phone.
Use account login if available
If your order is linked to a customer account, sign in to see order history and status updates.
Message support directly
Send your order number, email, phone, and product name. We will help track the pre-order from our side.
Support email
support@knytra.com
Support phone
+91 9105021555